How it works
To help create a flexible option for those with irregular space needs, we give members the option of booking on-demand hours at Alma called on-demand hours. On-demand hours can be booked through the Alma portal. Space is available on a first-come, first-serve basis.
How long can I reserve a room on-demand?
The minimum reservation for a room is one hour. You can book for longer periods of time in 15 minute increments.
How do I pay for on-demand hours?
You pay for on-demand hours when you need them. Your account will be debited for the hours you’ve booked only after you've used the hours. Billing happens weekly - you’ll receive an invoice listing all hours used that week in the system and your payment will be auto-debited from your bank account.
Any rules around how to book on-demand hours?
Yes, but not many. For any on-demand hours, you cannot book multiple sessions unless they are separated by 1.5 hours. If you do, you will be billed for the time between sessions. This is to ensure that another provider could book in between your sessions if needed, plus the buffer time.
What happens if I need to cancel an on-demand reservation?
Members can cancel up to 24 hours in advance for on-demand hours.
How long in advance can I book an on-demand reservation?
You can book on-demand reservations 2 weeks in advance through our portal.
Do you guarantee room availability for on-demand reservations?
On-demand reservations are available on a first-come/first-serve basis and Alma cannot guarantee that rooms will always be available for booking at the times you need. If you need to guarantee room availability for your practice, please contact the Alma team to explore our plan options with dedicated hours.