Information about out-of-network invoices

Appointment Invoice 

• If your provider uses Alma billing, you will receive an invoice from [e-mail] after each session.
• If you need an additional receipt, please reach out to your provider directly.

Payment Options for Out of Network Clients 

• We recommend speaking with your provider about their preferred payment method. 
• When you pay through Alma, you can use a credit, debit, or HSA card.
• If your provider has enabled Auto Pay, you can save a card on file to automatically submit payment when your provider submits an invoice.
• If your provider uses Alma billing, you will receive a receipt via email, regardless of how you pay.

Monthly Superbill 

• On the first of each month, you will receive a superbill to submit to your insurance for out-of-network session reimbursements. Your superbill will contain all the information necessary for submission. 
• If you need another copy of your superbill sent out, please reach out to your provider directly. 
• For assistance submitting to your insurance, please reach out to your provider directly. 
• If your superbill is missing any information, please reach out to your provider directly.
• For additional information, click to our other section for how to’s on insurance reimbursement. 

For any additional questions or if you are in need of assistance, please email [e-mail]. We will get back to you within 1 business day.