The Alma insurance program includes the following network partners and geographies. To be eligible for payment, you must be (1) licensed in the state you're providing service and (2) credentialed via Alma with each network partner.
Alma's Insurance Partners
Optum
Primary States: AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, MN, MO, NC, NJ, NM, NV, NY, OR, RI, TN, TX, VA, UT, WA, WI, and D.C.
Secondary States: All Others
Optum is inclusive of several health plans that are included in the Alma insurance program, including:
- UnitedHealthcare
- UnitedHealthcare Shared Services (UHSS)
- GEHA - UnitedHealthcare Shared Services (UHSS)
- UnitedHealthcare Global
- UnitedHealthCare Exchange Plans (ONEX)
- Oscar
- Harvard Pilgrim
- Oxford
- UHC Student Resources
- UMR
- All Savers (UHC)
- Health Plans Inc
- Surest (Formerly Bind)*
*On September 1st, 2022, the UnitedHealthCare company formerly known as Bind changed their name to Surest. Beginning on October 3rd, you can expect to see “Surest (Formerly Bind)” in the Insurance Company dropdown within the Alma portal, and all previous Bind clients will now have their Insurance Company be updated to “Surest (Formerly Bind)” in the Alma Portal.
This update will not affect your credentialing, nor will it affect your clients’ current health care coverage. For questions about Bind’s rebranding to Surest, please direct your clients to the Surest Website.
Aetna
Primary States: AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, MN, MO, NC, NJ, NM, NV, NY, OR, RI, TN, TX, VA, UT, WA, WI, and D.C.
Secondary States: All Others
Included in Aetna's Signature Administrators:
- Meritain
- Nippon
- Allied Benefit Systems
- GEHA - United Healthcare Shared Services (UHSS)
- Trustmark
- Trustmark Small Business Benefits
- Health Scope
- Christian Brothers Services
Aetna is inclusive of several health plans that Alma does not currently accept, including:
- GEHA - Aetna**
- Boon Chapman
- AmeriBen
- Health First
- Piedmont/S&S Healthcare
- Health Smart
- Emi Health
- WebTPA
** GEHA - Aetna is not currently accepted UNLESS the plan includes mental health benefits managed by United Healthcare Shared Services.
If you have a prospective client with a subsidiary insurance related to Aetna, please reach out to insurance_operations@helloalma.com to confirm whether that subsidiary insurance is currently billable through Alma.
Cigna
Primary States: AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, MO, NC, NJ, NM, NV, NY, OR, RI, TN, TX, VA, UT, WA, WI, and D.C.
Secondary States: All others with the exception of Minnesota
Regional Partners
Empire BlueCross BlueShield of New York
All Alma providers licensed in New York state are eligible to be credentialed with Empire BlueCross BlueShield. Our contract with Empire BlueCross BlueShield covers members licensed in New York State only. You can read about our regional partner here: Empire BlueCross BlueShield FAQs.