Network Partners and Geographies

The Alma insurance program includes the following network partners and geographies. To be eligible for payment, you must be (1) licensed in the state you're providing service and (2) credentialed via Alma with each network partner.

Alma's Insurance Partners

Optum

Primary States: AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, MN, MO, NC, NJ, NM, NV, NY, OR, RI, TN, TX, VA, UT, WA, WI, and D.C.
Secondary States: All Others      

Optum is inclusive of several health plans that are included in the Alma insurance program, including:

  • UnitedHealthcare
  • UnitedHealthcare Shared Services (UHSS)
  • GEHA - UnitedHealthcare Shared Services (UHSS)
  • UnitedHealthcare Global
  • UnitedHealthCare Exchange Plans (ONEX)
  • Oscar
  • Harvard Pilgrim
  • Oxford
  • UHC Student Resources
  • UMR
  • All Savers (UHC)
  • Health Plans Inc
  • Surest (Formerly Bind)*
Optum is inclusive of several health plans that Alma does not currently accept, including:
    • Select Health
    • Health Plans of Nevada
    • Cenpatico
    • Sierra Health and Life Health Plans
    • Arizona Complete Health

*On September 1st, 2022, the UnitedHealthCare company formerly known as Bind changed their name to Surest. Beginning on October 3rd, you can expect to see “Surest (Formerly Bind)” in the Insurance Company dropdown within the Alma portal, and all previous Bind clients will now have their Insurance Company be updated to “Surest (Formerly Bind)” in the Alma Portal.

This update will not affect your credentialing, nor will it affect your clients’ current health care coverage. For questions about Bind’s rebranding to Surest, please direct your clients to the Surest Website.

Aetna

Primary States: AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, MN, MO, NC, NJ, NM, NV, NY, OR, RI, TN, TX, VA, UT, WA, WI, and D.C.

Secondary States: All Others

Included in Aetna's Signature Administrators:

  • Meritain
  • Nippon
  • Allied Benefit Systems
  • GEHA - United Healthcare Shared Services (UHSS)

Aetna is inclusive of several health plans that Alma does not currently accept, including:

  • GEHA - Aetna**
  • Boon Chapman
  • Christian Brothers Services
  • Trustmark/Coresource
  • AmeriBen
  • HealthScope
  • Health First
  • Piedmont/S&S Healthcare
  • Health Smart
  • Emi Health
  • WebTPA

** GEHA - Aetna is not currently accepted UNLESS the plan includes mental health benefits managed by United Healthcare Shared Services. 

If you have a prospective client with a subsidiary insurance related to Aetna, please reach out to insurance_operations@helloalma.com to confirm whether that subsidiary insurance is currently billable through Alma.

Cigna

Primary States: AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, MO, NC, NJ, NM, NV, NY, OR, RI, TN, TX, VA, UT, WA, WI, and D.C.

Secondary States: All others with the exception of Minnesota

Regional Partners

Empire BlueCross BlueShield of New York

All Alma providers licensed in New York state are eligible to be credentialed with Empire BlueCross BlueShield. Our contract with Empire BlueCross BlueShield covers members licensed in New York State only. You can read about our regional partner here: Empire BlueCross BlueShield FAQs

 

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